caffiend666 writes “According to an AP news article, NASA engineers are concerned about the design for the new rocket meant to replace the shuttle. Work on the project has revealed that the first few minutes of flight could see ‘violent shaking’, a serious flaw that might destroy the craft soon after launch. ‘NASA officials hope to have a plan for fixing the design as early as March, and they do not anticipate it to delay the goal of returning astronauts to the moon by 2020. The shaking problem, which is common to solid rocket boosters, involves pulses of added acceleration caused by gas vortices in the rocket similar to the wake that develops behind a fast-moving boat.’

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An anonymous reader writes “Google has revealed a new project aimed at the scientific community. Called Palimpsest, the site research.google.com will play host to ‘terabytes of open-source scientific datasets’. It was originally previewed for scientists last August . ‘Building on the company’s acquisition of the data visualization technology, Trendalyzer, from the oft-lauded, TED presenting Gapminder team, Google will also be offering algorithms for the examination and probing of the information. The new site will have YouTube-style annotating and commenting features.’”

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gazurtoid writes “Astrobiology Magazine is reporting that astronomers have announced a mystery object orbiting the 8-million-year-old brown dwarf 2M1207 170 light-years from Earth might have formed from the collision and merger of two protoplanets. The object, known as 2M1207B, has puzzled astronomers since its discovery because it seems to fall outside the spectrum of physical possibility. Its combination of temperature, luminosity, and age do not match up with any theory. ‘Hot, post-collision planets might be a whole new class of objects we’ll see with the Giant Magellan Telescope’, said Eric Mamajek of the Harvard-Smithsonian Center for Astrophysics.”

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Senior citizen thinks it’s money well spent
AZCentral.com - I’m a senior citizen who has lived in Arizona all my life. I’m very impressed with the Road Map to Crime Prevention booklet, which is well written and easy to read. I will save it for future reference. I want to thank Maricopa County Andrew Thomas

Groove Yard: Rockridge shop sustains LP life even after MP3 success
San Francisco Gate - I took the money, sent it back overseas and got more records.” He eventually became the West Coast distributor for several None of this is making Ballard rich, but he’s a happy man, living his little corner of the jazz life. “It’s a sound that

Saul Friedman: Pass along your values
Newsday - If I might get personal, tomorrow is an important date in my life. I was married to my Evelyn Jan. 20, 1952, and we’re And I’m not speaking about a legacy of things or money. My younger daughter, Lise, who instructs psychology and plays guitar

Inmate’s freedom may hinge on secret kept for 26 years
Chicago Tribune - and Jamie Kunz were bound by the rules of law to hold onto a secret that now could mean freedom for a man serving a life The gunmen got no money, but stole the guards’ handguns. On Feb. 5, 1982, Edgar Hope was arrested after he fatally shot one

Electricity deal costs customers, report says
Baltimore Sun - Baltimore Gas and Electric customers took on almost $1.5 billion in costs in exchange for rate cuts worth barely one Real Estate Money & Life Careers Technology Business Columnists View Travel Shopping Resources Print Edition Wireless Edition RSS Feeds

Advanced Life Sciences to Host Conference Call to Discuss Announcement
MSN MoneyCentral - Market Wire PrimeNewswire PRNewswire News by Topic Companies Stock Market Economy Industry Commentary This Week Index MSN Money Experts CHICAGO, Jan. 18 /PRNewswire-FirstCall/ — Advanced Life Sciences Holdings, Inc. ADLS , this day announced that it will host a

Think that Britain’s lost the ‘Great’? There’s always a new life
Guardian Unlimited - Contact the Money editor money.editor@guardianunlimited.co.uk But Australia is still by far the most popular destination, with 25% of Brits wanting to start a new life. Getting a visa As a

GOLD PROMISES CASH FOR McLEISH
Sporting Life - Birmingham co-owner David Gold has promised to back manager Alex McLeish with his own money in the January transfer window if 2007 Sporting Life UK Ltd, All Rights Reserved. Email the Editor / Sign Up - Advertise With Us - About/Contact Us Terms

Any Rio Tinto port in a BHP storm
Daily Telegraph - next year and will be unlikely to get the sort of preferential terms available before the debt markets crashed, making life You are here: Telegraph > Money > Business

KEANE REFUSES TO BE HELD TO RANSOM
Sporting Life - Keane - not interested in players seeking ‘easy money’. KEANE REFUSES TO BE HELD TO RANSOM E-mail Article Print-Friendly 2007 Sporting Life UK Ltd, All Rights Reserved. Email the Editor / Sign Up - Advertise With Us - About/Contact Us Terms

Local companies raise more money than ever: The venture capital market
Stockhouse Canada - Nationwide, more money was invested in life-sciences companies last year than in any other sector. Investors are betting that demand for health-care products will continue to climb, even during economic downturns. In the Triangle, eight biotech and

Detectives search for answers in death of pregnant Marine
Houston Chronicle - I could not take this Marine Corps life anymore. So I am going away. Sorry for the inconvenience. Maria.” Laurean told his wife that Lauterbach came to their home that day demanding money, according to an affidavit filed by detectives, and together

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Filed under: Products and services, Consumer experience, Adobe Systems (ADBE)

Since 2001, I’ve been a customer of Adobe’s (NASDAQ: ADBE) great product, Dreamweaver. Basically, it grants for the development of sophisticated websites. The product has gone through a variety of iterations, with the latest being Creative Suite 3.

So on Friday, I purchased the upgrade for $199.00 and downloaded it. Things went well until the software asked for my serial number from one of the older products I purchased.

Unfortunately, I got rejected.

Yes, I had to call customer service (which is usually pretty dicey). All in all, the customer reps were pretty good, though, one of them said that my prior purchases were not eligible. I tried to get an explanation, but I really couldn’t understand it. Keep in mind that I’ve paid a total of $1,579.84 on Dreamweaver products over the years (which does not include the $199 current purchase).

While I wasn’t happy about this, I was still willing to pay the price for the full version ($399.00). “Perhaps I can just pay the difference and get a new activation code,” I said to the customer rep.

Yep, it was a stupid question. Basically, I have to wait 24 hours to call customer service again to request a return of the software (somehow the back-end system is kind of slow). I will then have to setup a new case number and write a letter to get a refund.

Then, after all this, I have the ability to then pay the $399 for the software.

How about that for customer service?

Tom Taulli is the author of various books, including The Complete M&A Handbook and The Edgar Online Guide to Decoding Financial Statements. He also operates DealProfiles.com.

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Video of Deposition Screened in Courtroom
The Ledger - of his friends were angry at Martina because, after she had spent the night at a friend’s home, she stole the friend’s money Missed a day’s news?

Briton Ferrie eyes fast PGA Tour begin
Reuters India - 70 at Waialae Country Club had left him seven shots off the lead but his premature withdrawal cost him official prize money Reuters is the world’s largest international multimedia news bureau, providing investing news, world news, business news

Caught a break
Baltimore Sun - Not that Jason Garrett isn’t making enough money now, but the Ravens should send him a bonus. A thank-you for not taking the Weather Traffic News Maryland Sports Orioles/Baseball Ravens/Football High School College Football College Basketball College Lacrosse

Kenya’s streets tense after bloody protests
MSN UK News - MSN Home Hotmail My MSN cars entertainment money news By C. Bryson Hull NAIROBI (Reuters) - Kenyan riot police patrolled the capital on Saturday after at least 23 people were

bradenton ]
The Ledger - Two cities and two counties in Florida are getting nearly $600,000 in federal grant money for fire departments and emergency Missed a day’s news?

Fiancée says man wanted her to be prostitute
Seattle Times - As ordered, she turned most of the money over to the 23-year-old man. That night the two slept in a shed near West Seattle News Home Local Nation/World Business/Tech Entertainment Living Travel/Outdoors Real Estate Sports Thought

Chicago-based Neutral Tandem has huge impact on nation’s telecom
Chicago Tribune - A Chicago-based firm that’s building a nationwide shadow network to the old Bell System won a massive victory Technology Auto news Columnists Stocks Your Money Entertainment • • • • • • • • • • Politics/Elections Travel Living Health

2 Cities, 2 Counties Getting $600,000
The Ledger - Two cities and two counties in Florida are getting nearly $600,000 in federal grant money for fire departments and emergency Missed a day’s news?

AIDS experts suggest fund cut
Boston Globe - Home Today’s Globe News Business Sports Lifestyle A&E Things to do Travel Vehicles Jobs Real Estate Local Search Local National World Campaign some AIDS researchers are now wondering whether it might be wise to shift some of the billions of dollars of AIDS money to

Branson Has ‘Winnable Package’ For Rock
Sky.com - Home UK News World News Pictures Your Pics Video Business Money Panel Media Strange News Politics Technology Weather Living Comment Live TV/Events Traffic Sir Richard was talking in Shanghai where he’s accompanying Prime Minister Gordon Brown as part of Britain’s

Student union blow
News.com.au - She stated O-Week, which marks the begin of the university year, would be the first to suffer because of the lack of money. The Search for more stories on this topic on Newstext , our news archive service. Click here

‘Sweeney Todd’ (Tim Burton directs, Johnny Depp stars) — 3 1/2 stars
Chicago Tribune - And Burton’s boldest strokes are on the money–the last time we see Mrs. Lovett on screen is a moment 20 times as effective Sacha Baron Cohen More articles Get chicagotribune.com news by e-mail. Sign up for Daywatch. Copyright © 2008, Chicago Tribune

Struggling housing market has Detroit’s gems slashing prices
Detroit Free Press - Buyers have long been able to get more home for their money in Detroit than most suburbs, but today’s deals in the city are News Front Community Metro Detroit Wayne Oakland Macomb Michigan Nation/World Roadwork & Traffic Weather Obituaries Death Notices Sports

Security of ballot not 100%
Baltimore Sun - Lawmakers approved a return to the machines last year, but only if the governor could come up with the money. Although optical Weather Traffic News Nation Politics/Election ‘08 World Health & Science Obituaries Columnists Blogs Video Featured Coverage Maryland

Presidential primary gets close in S.C.
Baltimore Sun - If it’s raining, if it’s cold, I put less money on” McCain’s voters turning out “than I put on these evangelical Bible Weather Traffic News Nation Politics/Election ‘08 World Health & Science Obituaries Columnists Blogs Video Featured Coverage Maryland

Electricity deal costs customers, report says
Baltimore Sun - might have violated some of the deal’s terms, and stated they’ll consider whether some of the money Weather Traffic News Maryland Sports Lifestyle Business Real Estate Money & Life Careers Technology Business Columnists Thought Travel Shopping Resources

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jcatcw writes “Earlier this week actor Hayden Christensen, of Star Wars fame, and director Doug Liman discussed teleportation with MIT professors to compare the reality to the special effects version in the upcoming movie, Jumper. Edward Farhi, director of the Center for Theoretical Physics at MIT, stated, ‘It’s a tiny less exotic than what you see in the motion picture. Teleportation has been done, moving a single proton over two miles. [But] teleporting a person? That’s pretty far down the line. The quantum say of a living creature is pretty formidable. That is just not in the foreseeable future.’”

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ScienceDaily is reporting a team of biologists has demonstrated that evolution is a deterministic process, rather than a random selection as some competing theories recommended. “When the researchers measured changes in 40 defined characteristics of the nematodes’ sexual organs (including cell division patterns and the formation of specific cells), they found that most were uniform in direction, with the main mechanism for the development favoring a natural selection of successful traits, the researchers said.”

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An anonymous reader writes “Canadian law prof Michael Geist has been leading the charge against a Canadian DMCA including the creation of a Fair Copyright for Canada Facebook group that now has more than 38,000 members. Having delayed the legislation, he now outlines what Canadians should be fighting for — more flexible fair dealing, a balanced implementation of the WIPO World wide web treaties, an ISP safe harbor, and a modernized backup copy provision.”

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